Privacy Policy

MANSIPIN Co., Ltd. (hereinafter referred to as “the Company”) establishes the following privacy policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information.

What is privacy information?



“Personal Information” refers to “personal information” as defined by the Act on the Protection of Personal Information and includes information about a living individual that can identify a specific individual, such as name, date of birth, address, telephone number, contact information, and other descriptions. It also includes data related to appearance, fingerprints, voiceprints, as well as health insurance certificate numbers and other information that can identify a specific individual from this information alone (personally identifiable information).

Method of collecting personal information

The Company may ask for personal information, such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number, when users register for use. Additionally, the Company may collect transaction records and payment information that includes users’ personal information, conducted between users and affiliates, from the Company’s affiliates (including information providers, advertisers, ad distribution partners, and others, hereinafter referred to as “Affiliates”).

Purpose of collecting and using personal information

The purposes for which the Company collects and uses personal information are as follows:

  • To provide and operate the Company’s services
  • To respond to user inquiries (including identity verification)
  • To send emails regarding new features, updates, campaigns, and other information about services the user is currently using, as well as other services offered by the Company
  • To contact users as necessary, such as for maintenance or important notices
  • To identify users who have violated the Terms of Service or attempted to use the service for fraudulent or improper purposes, and to refuse their use
  • To allow users to view, modify, or delete their registered information and to check their usage status
  • To charge users for paid services
  • For purposes incidental to the above usage purposes

Change of purpose of use

The Company shall only change the purpose of use of personal information if it is reasonably recognized that the new purpose is relevant to the original purpose before the change.

In the event of a change in the purpose of use, the Company shall notify users or publicly announce the new purpose by the method prescribed by the Company, either through direct notification or by posting it on this website.

Provision of personal information to third parties

  1. The Company shall not provide personal information to third parties without prior consent from the user, except in the following cases or where permitted by the Act on the Protection of Personal Information or other laws and regulations:
    • When it is necessary for the protection of human life, body, or property, and obtaining the user’s consent is difficult.
    • When it is particularly necessary for the improvement of public health or the promotion of sound upbringing of children, and obtaining the user’s consent is difficult.
    • When it is necessary to cooperate with a national agency, local government, or an entity entrusted by them in executing affairs prescribed by law, and obtaining the user’s consent may impede the execution of such affairs.
    • When the following matters have been notified or publicly announced in advance, and the Company has notified the Personal Information Protection Commission:
      • The inclusion of provision to third parties in the purpose of use
      • The items of data provided to third parties
      • The means or methods of provision to third parties
      • That the provision of personal information to third parties will be suspended at the user’s request
      • The method for accepting such user requests
  2. Notwithstanding the provisions of the preceding paragraph, the recipients of the information in the following cases shall not be considered third parties:
    • When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
    • When personal information is provided due to a business succession resulting from a merger or other reasons.
    • When personal information is jointly used with specific persons, provided that the user is notified in advance or that the user can easily learn about the fact of joint use, the items of personal information jointly used, the scope of joint users, the purpose of use by such users, and the name or title of the person responsible for managing the personal information.

Disclosure of personal information

When a user requests the disclosure of their personal information, the Company shall promptly disclose it to the user. However, if disclosure falls under any of the following cases, the Company may choose not to disclose all or part of the information. If a decision is made not to disclose the information, the Company shall promptly notify the user. Additionally, a fee may be charged to cover part of the costs associated with the disclosure process.

  • When there is a risk of harm to the life, body, property, or other rights and interests of the user or a third party.
  • When there is a risk of significant interference with the proper conduct of the Company’s business.
  • When disclosure would violate other laws and regulations.

Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as historical information and characteristic information, will generally not be disclosed.

Correction and Deletion of personal information

If a user’s personal information held by the Company is incorrect, the user may request correction, addition, or deletion of their personal information (hereinafter referred to as “Correction, etc.”) through the procedures specified by the Company.

If the Company determines that it is necessary to respond to the user’s request, it shall promptly make the necessary corrections to the relevant personal information.

When the Company makes a Correction, etc. based on the preceding paragraph, or decides not to make a Correction, etc., it shall promptly notify the user of this decision.

Suspension of use of personal information, etc.

If a user requests the suspension of use or deletion (hereinafter referred to as “Suspension of Use, etc.”) of their personal information due to the reason that it is being handled beyond the scope of the intended use, or that it was obtained by improper means, the Company shall promptly conduct the necessary investigation.

Based on the results of the investigation, if the Company determines that it is necessary to respond to the request, it shall promptly carry out the Suspension of Use, etc. of the relevant personal information.

When the Company carries out a Suspension of Use, etc., or decides not to do so based on the provisions of the preceding paragraph, it shall promptly notify the user of this decision.

Notwithstanding the preceding two paragraphs, if the Suspension of Use, etc. requires a large amount of expense or is otherwise difficult to implement, and if alternative measures can be taken to protect the user’s rights and interests, the Company shall take such alternative measures.

Changes to Privacy Policy

The content of this Policy may be changed without notifying users, except as otherwise provided by law or in this Policy.

Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.